Iowa Racing and Gaming Commission

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• Complaints Process

  Betway will always do our best to resolve your query quickly and professionally. If you have any questions or concerns regarding your account, we encourage you to reach out to us via Live Chat or Email. However, should you feel that your query was ...

• Geo-location

  We are required by regulation to determine our customer’s location in order to allow real money gaming. We use a software plugin to determine the location based on your IP address and local wifi details. The plugin launches every time you login and ...

• Set Limits

  Setting your own limits is simple!  Click on the menu button and go to the Responsible Gaming section. You can set one or more limits from the options shown below.

• Blocked Apps

  We are obligated to make sure that all gaming activity takes place within the permitted state. In order to do this, our geolocation solution detects for any apps that allows desktop sharing, remote access, VPN, unauthorized changes to the system ...

• $250 Sports Welcome Offer

  What is the Sports Welcome Offer? If the first bet on your new account is a loss, you will earn your wager back as a bonus bet credit, up to $250.00. How Do I Take Part in this Promotion? If you are a new Betway customer, be sure to opt in before ...